Hey, do you guys print T-shirts?
No... We print the BEST t-shirts that you've EVER WORN! We're crazy and we'll print on just about anything; except for: Flammable Materials (Duh), Old Dirty Clothes (You would be surprised), Dogs and Cats, Sweet Old Ladies and Nylon (It melts during the drying process).
What's up with your name?
This is easily our most frequently asked question. The name comes from the children's song "John Jacob Jingleheimer Schmidt", a song often sung to a previous business partner by his Grandmother. Wanting to have a unique name for his business he changed the "G" to a "K" and the rest is history. It is company policy that our employees must break out in song whenever a customer asks them about the origins of our name. If you receive a local delivery from us, ask Brad to sing it for you! He does an amazing rendition... shirtless.
I NEED SOME SHIRTS QUICK! HOW LONG DOES IT TAKE?
Our normal production time is 2 weeks (unless we’re super busy like during the holidays), but if you need it sooner just let us know and we will do our best to rush it for you.
I need T-shirts for my band, can we pay you in cookies?
What kind of cookies are we talking about?
I need 400,000 Pens with my logo on them by Friday, can you do that?
Yes, we can do that (within reason) but, you really should have called last week. We always try our best to make magic happen with rush orders but please be advised that some things just aren't possible. However, that doesn't mean that we don't give it our best shot!
Are your inks grown locally, certified organic and dolphin safe?
We have every kind of ink for you to choose from. We like to use environmentally safe, water-based inks as often as possible but if you prefer the old school, plastic stuff, we've got that. If you like glitter, we've got that too. We even have an ink-less ink that once it is printed, you can barely feel it. I'm not kidding! It's really cool stuff! Come on in, we'll show 'ya!
HOW LONG DOES THE SCREEN PRINT OR DIGITAL PRINT LAST?
If you follow the care instructions in the shirt and turn the shirt inside out, wash on cold the way your Momma taught 'ya, the print will outlast the shirt itself, kids will outgrow them, or it will be time to replace it before anything happens to the print.
My Head is the size of a watermelon. Do you have anything for me?
We have an awesome custom cap program that we are really, really proud of and you can design the cap of your dreams! Every stitch and detail is custom just for you. We can even make you a watermelon sized one.
I hear you have a famous pug in the office, can I come pet him?
Absolutely! We love animals and love having them in the shop with us while we make all this cool stuff. If you're not a dog person, just call us and let us know. We will make sure to put the little guys away before you come in. If you would like to take a selfie with Morty the Pug the cost is 1 pizza crust. A selfie with Jake the Corgi will set you back at least 20 ear scratches and photo with Charlie is free because he just wants you to watch him spin around in circles.
What kind of artwork do you need?
We exclusively use Adobe software to create our awesome artwork and to prepare YOUR awesome artwork for the printing process.
For the best print quality we require files to be in a Vector Format: Adobe Illustrator (.AI or .EPS) files with all text (font's) outlined. PDF files are also acceptable in some cases. Photoshop files are also acceptable in some cases, but are subject to review. If you're submitting Photoshop files please make sure that your file was originally created at a resolution of at least 300 dpi, in layers and your text is rasterized.
WARNING: IT IS ABOUT TO GET REAL NERDY - The difference between vector and raster graphics is that raster graphics are composed of pixels, while vector graphics are composed of paths. A raster graphic, such as a gif or jpeg, is an array of jagged pixels of various colors, which together form an image. A vector graphic, such as an .eps file or Adobe Illustrator file, is composed of smooth paths, or lines, that are either straight or curved. The data file for a vector image contains the points where the paths start and end, how much the paths curve, and the colors that either border or fill the paths. Because vector graphics are not made of pixels, the images can be scaled to be very large without losing quality. Raster graphics, on the other hand, become "blocky" or "Pixelated." Since each pixel increases in size as the image is made larger. This is why logos and other designs are typically created in vector format -- the quality will look the same on a business card as it will on a 80 ft. billboard.
The best part about embroidery is that we can digitize your logo with any type of file. Just send us a JPG and we're good to go!
DIRECT TO GARMENT DIGITAL PRINTING (DTG)
Digitally printed artwork requirements are simple as well. We prefer a 300 dpi .PNG file with a transparent background but, any file type of 300 dpi or more will usually work.
I DON'T GET It, CAN I JUST FAX YOU MY ARTWORK?
You can but it would be sooooooo much easier for us to re-create your artwork for you. We have an incredible art department and they would be more than happy to help you with your artwork. Just let your sales representative know that you're going to need some help.